In case of any technical issue due to which the payment gets deducted from the payer’s account and does not reach the school’s account or a double payment happens and the payment gateway service clearly mentions it, the school will send a refund request to the payment gateway service after which it should take 7-10 working days for the payment to be credited back to the payer’s account.
In all other cases where there is discrepancy in the fee paid, the parent has to directly contact the school and the school’s decision would be final.